WalpoleOnline.com is your local online business directory and our May business of the month is the Tree Top Walk Motel.
The Tree Top Walk Motel was established around the time of the opening in 1995 of its’ namesake, the Tree Top Walk, in the Valley of the Giants.
Pauline Parkinson and her late husband, Laurie, purchased the motel 12 years ago and are the third owners. Soon after they relocated from their previous business interests in the West Kimberley, Pauline and Laurie severed ties with the corporate hotel chain Comfort Inn and returned the Motel to a truly independent and locally owned and managed business.
Over the years they worked hard to adopt modern methods of motel management and strived to earn and maintain the four star rating through AAA Ratings and Trip Advisor.
Laurie passed away in 2013 and since that time Pauline, alone, has worked tirelessly to maintain the high standard of both accommodation and restaurant the Motel is proud to offer its guests.
A chance meeting last year put Pauline in touch with modern computer software that manages one central calendar and payment system from bookings through third party online booking facilities. Installation of the software together with forming new on-line partnerships made the job of managing bookings much easier than previously, and has seen an increase in bookings of around forty percent. This allowed Pauline to concentrate on a complete overhaul of in-house services and facilities.
In recent times the Tree Top Walk Motel has developed new branding, website with built-in instant booking facilities; updated facilities provided in each suite; staff uniforms, keyless card entry system for all suites; updated Compendiums promoting the new Menu as well as information for tourists; free Wifi throughout the complex, to mention just a few. She has engaged several local professionals to add support to these initiatives.
Pauline has always employed local staff, retaining a full team even during the quieter winter months.
The Restaurant is open for dinner 6 nights a week and the décor and menu is delicious to the eye and tongue as many locals are discovering due to the increased patronage, especially for family special occasions. So come down to the Tree Top Walk Motel and delight all the senses.